Refund Policy

Last updated October 13, 2026

We want you to be happy with your clean. You can request a full refund of any online payment within 30 days of your order date.

• Cancel your booking and we'll refund your deposit or payment in full.
• If we adjust your final price after confirming your scope, we refund or bill the difference.
• If anything wasn't right with your clean, tell us and we'll make it right or refund you.

How to request a refund

Online payments are processed by our payment provider, Paddle. To request a refund, visit paddle.net, or call or text us and we'll handle it for you.

Questions? Call or text (704) 222-8345 or email afterhourscleaning@proton.me.